Incident Management

Incident Management:
report in 2 clicks, analyze, decide.

No more incidents buried in emails. An incident reporting form for the field, a dashboard for the Risk Manager. Every event connected to your GRC platform in real time.

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Operational Resilience

From report to action plan. Without delay.

When an incident occurs, every minute counts. Delta RM structures the report, centralizes the analysis, and connects the event to your GRC system.

Dynamic Mapping
Reporting in 2 clicks, whether from the field or the office.

Your operational teams can report an incident from their smartphone, no training required. The form adapts to the severity, guides data entry, and collects only essential information.

Dynamic Mapping
Causes, impact, traceability. All in one tool.

Conduct your analysis directly in Delta RM. Assess the financial, operational, and CSR impact. Each step is timestamped and traceable for your auditors.

Dynamic Mapping
Your weak signals become visible. Before the crisis.

Your incidents feed into your ERM risk map. Recurring incidents suggest a net risk level. You identify patterns before they become critical.

The platform in action

A structured incident workflow from reporting to closure.

No more endless email chains. Each incident follows a clear path: reporting, qualification, resolution, closure.

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From mid-sized companies to large corporations. They structure their incident management with Delta RM.

Key features

Everything you need to manage the unexpected, without improvising.

Designed by risk professionals who have managed real-world incidents. Every feature addresses a concrete problem.

Delta RM interface illustration: risk map and dashboards
Delta RM interface illustration: risk map and dashboards
What Delta RM does for your incident management

From field reporting to Executive Committee reporting.

Each feature was co-designed with Risk Managers and operational teams. The result: a tool that's actually used, not just installed and forgotten.

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Simplified reporting
Adaptive form: 2-click reporting from mobile or desktop

The form adapts to the event type (cyber, fraud, accident, non-compliance). No training required. Available in French and English.

Processing workflow
Configurable workflow from event to closure

Qualify, assign, track, and close according to your internal processes. DORA and GDPR regulatory deadlines are automatically tracked.

Root cause analysis
Understand the causes to prevent recurrence.

Conduct the analysis directly in Delta RM. Each analysis feeds your knowledge base, enabling the organization to learn from its incidents.

Risk connection
Every incident automatically feeds your ERM risk map

Delta RM links each reported incident to the correct risk in your risk map. A net risk level is proposed in real-time, with no manual processing.

Reporting and KPIs
From operational tracking to Executive Committee reporting, in just a few clicks.

Track volume, severity, average resolution time, and recurrence rate. Export your dashboards in one click for your governance bodies.

How we structure your incident management. In 3 steps.

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1

Expert Scoping

We analyze your existing process together. We structure it in Delta RM without reinventing everything.

2

Collaborative Rollout

We train your field teams and your Risk Managers. In just a few hours, everyone knows how to report an incident and track its resolution.

3

Continuous Monitoring

We help you leverage your incident data to enhance your risk management and demonstrate the value of your system.

The complete platform

Start with one module.

Activate the others at your own pace.

That's collective GRC.

Delta RM connects your incidents to your risks, insurance, and audit engagements, without re-entry.
Everything is connected.

Risk management
Risk management

Measure the impact of your incidents on your ERM risk profile. A serious incident automatically recalculates your net exposure.

Insurance management

Report your claims directly from an incident. Build your case without re-entry.

Internal control

A failing control can trigger an incident. Connect the two to detect patterns and strengthen your control mechanisms.

Internal Audit

Your most critical incidents automatically feed into your audit plan. Close the loop between on-the-ground reality and audit engagements.

USE CASES

They transformed their incident management with Delta RM.

Organizations that replaced emails and spreadsheets with a structured, traceable process connected to their risk mapping.

A fun and interactive tool.
Client case studies
Mapping & analysis
4
min read
SAVENCIA case study: a fun and interactive tool

The SAVENCIA project team shares their insights with you; the risk team has adopted our tool to consolidate a comprehensive risk map based on assessments from their entities.
Industrial (international food group) Independent family-owned group, operating in 120 countries (dairy products, chocolate, charcuterie, and seafood)

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Read the article
A fun and interactive tool.
Client case studies
Mapping & analysis
4
min read
SAVENCIA case study: a fun and interactive tool

The SAVENCIA project team shares their insights with you; the risk team has adopted our tool to consolidate a comprehensive risk map based on assessments from their entities.
Industrial (international food group) Independent family-owned group, operating in 120 countries (dairy products, chocolate, charcuterie, and seafood)

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Read the article
Resources

Risk intelligence, by those who practice it.

The latest analyses from our experts to better manage your risks.

A new way to build a questionnaire.
Methods & best practices
Reporting & management
2
min read
Digitizing information gathering

Digitizing information gathering is useful in insurance for collecting insurable values, and in internal control and risk mapping for gathering assessments.

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Read the article
A new perspective on incident management.
Methods & best practices
Insurance, policies & claims
2
min read
A new way to manage your incidents & claims

Digitizing your information workflow allows you to account for all events impacting your group: observation, declaration, calculation, modeling, communication

To understand everything about your loss experience – while remaining simple and efficient – digitizing your information on events that impact you (accidents, incidents, claims) allows you to:

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Communicating about risk: 3 principles and 3 case studies.
Methods & best practices
Reporting & management
4
min read
Communicating about risk: 3 principles and 3 case studies

Case Study 1 - A client in the restaurant industry was looking for a management tool to calculate their insurance premiums based on the surface area of each of their entities' sites. 

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Read the article

Frequently asked questions about incident management

Questions Risk Managers, CIOs, and compliance teams ask before choosing their incident management tool.

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